These Terms & Conditions (“Terms”) govern your use of the Saptak Fashion website (www.saptakfashion.com) and the services we provide. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before making any purchase.

1. General

  • Saptak Fashion is an online platform for purchasing ladies’ sarees.

  • By using our site, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

2. Product Information

  • We strive to provide accurate product descriptions, images, and pricing. However, slight variations in color or design may occur due to lighting or screen resolution.

  • All products are subject to availability. In case of stock issues, we reserve the right to cancel the order and issue a refund.

3. Order and Payment

  • Orders can be placed through our website using secure payment options (credit/debit card, UPI, wallet, etc.).

  • Once an order is placed, a confirmation will be sent via email or SMS.

  • We reserve the right to cancel or refuse any order at our discretion.

4. Shipping and Delivery

  • Orders are dispatched within the estimated delivery time mentioned on the product page.

  • Shipping charges, if any, will be clearly mentioned during checkout.

  • Delivery delays due to third-party logistics or unforeseen circumstances are not under our control.

5. Returns & Exchange

  • Returns or exchanges are accepted only under specific conditions (defective, damaged, or incorrect product).

  • Requests must be made within 7 days of delivery with valid proof (images/video).

  • The product must be unused, unwashed, and in its original packaging.

  • Refunds, where applicable, will be processed within 7–10 business days after return approval.

6. Intellectual Property

  • All content, images, text, logos, and designs on the website are the property of Saptak Fashion and protected under applicable copyright and trademark laws.

  • Any unauthorized use, reproduction, or modification is strictly prohibited.

7. User Conduct

  • You agree not to misuse the website or engage in any activity that disrupts or interferes with our services.

  • Posting abusive, false, or harmful content in reviews or messages will not be tolerated and may lead to account termination.

8. Limitation of Liability

  • Saptak Fashion shall not be held liable for any indirect, incidental, or consequential damages arising out of your use of our website or products.

  • We are not responsible for delays or losses due to third-party services (couriers, payment gateways, etc.).

9. Changes to Terms

  • We reserve the right to update or modify these Terms at any time without prior notice.

  • Continued use of the website after any changes implies acceptance of the revised Terms.

10. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Krishnagar.

11. Contact Us

For questions, concerns, or feedback regarding these Terms, you may contact us at:
📧 soumickdas2013@gmail.com
📞 +91-9002871895

Thank you for shopping with Saptak Fashion – Draping You in Timeless Beauty.